Assistant Business Manager job at Massage Envy Spa - Redondo Beach in Los Angeles, California For Sale

Click here to apply.
Achievecorporate metrics for successful clinic
·Respect, value and appreciate the differences inothers
·Self-motivatedwith positive attitude and ability to motivate a team
·Maintain a cohesive, cooperative environmentthrough team building and motivation
·Present a general positive attitude and highenergy when working with team and members/guests
· Ability to identify and problem solve, setexpectations and goals and delegate tasks.
üCustomer service oriented and able tocommunicate effectively with guests, clinic management/owner, estheticians,therapists, and sales team
·Interact with guests and team in a respectful,courteous and professional manner
·Maintain composure, flexibility, common senseand a positive attitude while serving members, guest and fellow team members
üAbility to train, coach and mentor staff toachieve individual and clinic goals
üModel professionalism by adhering to standardsof conduct, dress code and follows clinic policies and procedures
·Display reliability by reporting to work on timeeach scheduled shift and in uniform with highest professional appearance
·Follow Massage Envy?s Service Essentials andensure that all members, guests and fellow team members are treated within theVision, Mission and Values during each visit
üAbility to sell in a commission based atmosphere
üEffectivelyresolve client issues, concerns and complaints (proactively/ customer focusedapproach)
·Maintain a sense of controlled urgency whendealing with members and guests
üUnderstandsand drives business based on knowledge that business growth centers on Revenue vs. Costs(strategically works to increase revenue while minimizing expenses)
üExcellenttime management and organizational skills ? ability to multi-task; adheres todeadlines (schedule specific time to complete tasks) and communicates results(asks for assistance as needed)
üOutstandingcommunication skills; responds in a timely manner to clients andstaff/management.
·Ability to effectively communicate expectationsto staff and create winning a team.
üAble to work flexible days and hours based onclinic needs and scheduling pattern
·Full time with typical shifts 11-7pm to coverboth client and employee high traffic times
üUnderstand and believe in the benefits of skincare and massage therapy